Introducing: A 21st Century Library Model
The information in this Post has been included in Chapter 2 – The 21st Century Library Strategic Plan Model of my new book – “Crash Course in Strategic Planning” – which is now in production by...
View ArticleGoals & Objectives within the 21st Century Library Model
The information in this Post has been included in Chapter 7 – Goals and Objectives of my new book – “Crash Course in Strategic Planning” – which is now in production by Libraries Unlimited. Visit their...
View ArticleCrowdsourcing – A New 21st Century Library Skill
In a June 20 article in The Atlantic, “What Big Media Can Learn From the New York Public Library”, Senior Editor Alexis Madrigal reviewed the New York Public Library’s evolution, writing; The library...
View ArticleCustomer Is The Purpose
The absolute total purpose and focus of the 21st Century Library Model is the customer. Customer centered library services that meet the information needs of the 21st Century customer will result in...
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